Terms & Conditions
1. Introduction
224 Creative Pty Ltd trading as 224 Industries (ACN: 651 089 253) operates the website www.224industries.com.au. These Terms explain the rules for using our website and how we work with clients.
By using our website or reaching out about our services, you're agreeing to these Terms. They sit alongside our Privacy Policy, which you can find on our website. We may update these Terms from time to time and the latest version will always be on our website. Continuing to use the site after an update means you're happy with any changes.
2. Our services
All client work is governed by its own signed agreement. Project work is covered by a Master Services Agreement and Statement of Work. Subscription services are covered by a Subscription Agreement. What you see described on our website is for general information only and does not form part of any contract.
3. Intellectual property
Everything on this website, including text, design, graphics, code, and logos, belongs to 224 Industries or is licensed to us. You may not reproduce, distribute, or use any of it without our written permission. Who owns the work we create for clients is covered in the relevant signed agreement.
4. Disclaimer
Our website is provided on an as-is, as-available basis. We do our best to keep it accurate and available, but we make no warranties, express or implied, about the accuracy, completeness, or uninterrupted availability of the site or any content on it. This includes any service descriptions, pricing information, or other details about our offerings displayed on the site. We are not responsible for the content of any third-party websites we may link to. Your use of the site is at your own risk.
5. Liability
To the extent permitted by law, 224 Industries will not be liable to you for any direct, indirect, consequential, incidental, or punitive loss or damage arising from your use of this website or reliance on its content. Nothing in these Terms excludes any rights you have under the Australian Consumer Law that cannot lawfully be excluded. Where the ACL applies and our services are not for personal or household use, our liability is limited to resupplying the services or covering the cost of that, consistent with section 64A of the ACL.
6. Your responsibilities
By using our website, you confirm that you have the legal capacity to agree to these Terms, that you are not a minor in your jurisdiction, and that your use of the site will not violate any applicable law or regulation. You must only access the site through the interfaces we provide. You must not introduce viruses or harmful code, attempt to gain unauthorised access to the site or its servers, use bots or scraping tools to extract content, copy or distribute our content without permission, or use the site to compete with us or damage our reputation. You are solely responsible for any data you submit through the site and we have no liability to you for any loss or corruption of that data. We can restrict or remove your access to the website at any time if we need to.
7. Electronic communications
By using our website or contacting us, you consent to receiving transactional communications from us electronically, including responses to enquiries, service updates, and agreement-related notices. You agree that emails and electronic agreements, notices, and records satisfy any legal requirement for written communication. You also agree to the use of electronic signatures where applicable, and waive any requirement for original signatures or non-electronic records to the extent permitted by law.
If you submit an enquiry through our contact form or sign up via our subscribe form, you may be added to our marketing mailing list. By doing so, you consent to receiving occasional updates, insights, and news from 224 Industries. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by emailing us at enquiries@224industries.com.au. We will process any unsubscribe request promptly and in accordance with the Australian Spam Act 2003.
8. Privacy and cookies
We take privacy seriously. How we collect, use, and store your personal information is covered in our Privacy Policy at www.224industries.com.au/legal/privacy. By using our website, you agree to the terms set out there. Our website also uses cookies and tracking technologies. Full details on what we collect, why, and how to manage your preferences are set out in our Privacy Policy.
9. Resolving disputes
If something goes wrong, we would always rather sort it out directly. Email us at enquiries@224industries.com.au and we will aim to respond within 5 business days. If we cannot resolve it informally within 14 days, either party can refer the matter to mediation before a mutually agreed mediator. If mediation does not work, either party can take it to the courts. Nothing in this clause prevents either party from seeking urgent injunctive or declaratory relief where the situation calls for it.
10. Governing law
These Terms are governed by the laws of Queensland, Australia. If a dispute ends up in court, it will be heard in Queensland. If you are based outside Australia, unresolved disputes will go to binding arbitration under the ACICA Arbitration Rules 2021, before a sole arbitrator, and the decision will be final.
11. Business transfers
If 224 Industries is ever acquired or merges with another business, we may transfer our rights and obligations under these Terms to the new entity. We will let you know if anything changes that affects you.
12. General
These Terms, together with our Privacy Policy, represent the full agreement between you and 224 Industries regarding your use of this website. If any part of these Terms turns out to be unenforceable, the rest still applies. If we do not act on something straight away, that does not mean we have given up the right to do so later. Nothing in these Terms creates a partnership, joint venture, or employment relationship between you and 224 Industries.
Questions?
We are easy to reach. Email us at enquiries@224industries.com.au.